To obtain a Quality Assurance or Operations management position with an organization where I can assist the organization in moving forward.

Quality Assurance / Manufacturing professional with over twenty years of quality system implementation and management experience. Successfully managed up to 150 employees while completing projects on time and under budget. Skilled in:

* Implementation/maintenance of ISO/QS 9000 systems      * Quality cost reduction

* Development of skill sets through training & education       * Mentoring of peers and subordinates

* Implementation of quantifiable measurement systems          * Working with diverse work groups

* Identification of opportunities for continuous improvement                * Health, Safety, and Environmental compliance

2002-Present           CoorsTek Amazing Solutions                                       Benton, Arkansas

Quality Assurance Manager / EHS Manager / OpX Black Belt / Operations Manager

Responsible for the maintenance of an ISO 9001 quality system for manufacturing of ceramic seals and wear products for automotive, appliance, fluid handling, and wear applications. Also responsible for Maintenance, Manufacturing Engineering, Administrative Engineering, Shrinkage Control, and lean manufacturing implementation activities. Managed Lean Six Sigma projects for continuous improvement. Currently managing customer service, planning, and manufacturing support areas.

·          Successfully converted the certification from CICS to DNV due to corporate direction for a registrar change.

·          Reduced the department budget by 100k over a six-month period.

·          Implemented tracking systems for complaints, corrective actions, and calibrations.

·          Deployed a training program that initiated training for total quality management and lean manufacturing, the first training in several years.

·          Led the effort to successfully regain the confidence of several key customers after years of declining quality performance.

·          Facilitated the re-engineering of many processes resulting in improved efficiencies and reduced waste.

·          Reorganized the support group processes to align with company direction while reducing costs and increasing involvement.

1998-2002               BAE Automated Systems                                             Carrollton, Texas

Manager, Quality Assurance

Responsible for the implementation and maintenance of the ISO 9001 quality system for baggage systems at the corporate office and up to six satellite locations. Also served as HS&E officer.

·          Led the implementation of the ISO 9000 quality system at the corporate facility and six locations in the US and UK.

·          Developed tracking system for quality costs and reduced the organization quality costs by 30%

·          Implemented process capability metrics for machining and fabrication processes

·          Established a team focused on organizational improvement which produced Level II and Level III applications for the Texas Award for Performance Excellence

·          Set up formalized testing approaches for projects resulting in customer approved tests for projects completed in the last three years

·          Worked with others to implement a balanced scorecard metrics approach for all areas of the organization

1995-1998               Watson & Chalin Manufacturing                                  McKinney, Texas

Quality Assurance Manager

Responsible for the implementation and maintenance of the QS-9000 quality system for truck and trailer suspensions. Also served as the Manufacturing Engineer and HS&E officer.

·          Obtained QS-9000 registration within 18 months after beginning with no quality system

·          Changed a major customer status from “failed audit” to preferred

·          Assisted in obtaining favorable status with two major industry customers

·          Implemented a work order tracking system for preventive and reactive maintenance

·          Implemented a program for SPC and metrics for process and tooling capabilities

1986-1995               Dana Corporation                                                          Lancaster, Texas

Quality Assurance Manager

Responsible for the implementation and maintenance of the quality system for hydraulic cylinders.

·          Reduced department costs by 40% while sales increased 100% and quality levels improved.

·          Obtained ISO 9001 registration in thirteen months, six months ahead of the rest of the division.

·          Implemented an external failure reduction program that helped reduce external failure costs from approximately 3% of sales to less than 1% of sales, although warranty periods were being extended.

·          Partially based on quality system results, was able to obtain supply status with four Japanese manufacturers

·          Developed a training program to support entry level accreditation for quality professionals which is still used today.

·          Implemented an automated SPC program for process monitoring

·          Served on the Quality Council for the Fortune 100 parent organization

·          Served as acting Plant Manager and Operations Manager as requirements necessitated additional support

1982-1986               Bechtel Power Corporation     San Francisco, California

Supplier Quality Representative

Responsible for third party surveillance activities on numerous commodities in the southwest area.

·          Obtained AWS Certified Weld Inspector accreditation to allow work on regulated commodities

·          Broadened my background to develop familiarity with multiple regulatory codes - ASME, AWS, ANSI, MIL, and others

·          Developed expertise with multiple disciplines and commodities including vessel fabrication, building construction, and structural steel fabrication.

1976-1982               Rockwell International                                        Sulphur Springs, Texas

Quality Assurance Planner

Responsible for the maintenance of the ASME Section III quality system for valves.

·          Developed a second shift inspection team as I moved up four grades within a two year period.

·          Undertook and completed a self-study for ASQ Certified Quality Engineer accreditation - completed it within six months.

* ASQ Certified Quality Engineer                                           * ASQ Certified Quality Auditor

* ASQ Certified Quality Manager                                            * AWS Certified Weld Inspector

* ISO 9000 Trained Lead Assessor                                          * Dana Corporation Certified Supervisor

* ANSI N45.2.23 Lead Auditor                                              * ASNT Level II (PT and MT)

* Senior Examiner for Dana Six Sigma (Baldrige based improvement program), Texas Award for Performance Excellence, and for the Arkansas Institute for Performance Excellence award programs

East Texas State University                                                                         Commerce, Texas

Industry and Technology

Dana University                                                                                                 Toledo, Ohio

Certified Supervisor

n     Managerial Styles

n     Cost Control for Profit Planning

n     Financial Planning for Business Success

n     How to Use Supervisory Skills to Get Results

n     How to Develop Your Personal Strengths to Be More Effective

* American Society for Quality – Senior Member    * American Welding Society  *SAE Senior Member