JOHN C. COMPTON
Colleyville, TX 76034
Home: 817-788-2945
Cell: 847-946-7173
spc1946@yahoo.com
OBJECTIVE
Leadership position in a company focused on quality, process improvement and performance excellence aimed at helping people, processes and profits to improve.
PROFILE
Results driven leader with a history of improving processes and developing people that delivers bottom-line improvement. Background includes serving as vice president and leading the enterprise wide quality systems and continuous improvement function for Fort Dearborn Company, directing the Center for Quality and Productivity at RIT, and teaching as Professor of Quality Management at RIT. Extensive experience in facilitating employee growth and development, building teams, and improvement of complex service and manufacturing operations across multiple divisions. Well documented track record of delivering results on the soft side of people development as well as the hard dollar side of business process improvement. Additional capabilities in:
|
· Lean Manufacturing · Root Cause Analysis |
· Six Sigma · Change Management |
· Service Process Improvement · Coaching and Mentoring |
PROFESSIONAL EXPERIENCE
Fort Dearborn Company (Niles, IL) 1996 - 2005
Fort Dearborn is a manufacturer of prime labels for the food, beverage, paint, and health and beauty aids markets with 9 divisions (6 domestic, 3 international) and sales of $190 million.
Vice President of Quality and Organizational Development 2001 – 2005
· Initiated and managed the lean/six sigma program across all domestic divisions.
· Managed the annual enterprise wide National Improvement Championship competition.
· Managed organizational development and performance management function across all domestic divisions.
· Established and managed Fort Dearborn University (A Corporate University).
· Directed the Fort Dearborn Leadership Development and Succession Planning Program.
· Led and coached the Fort Dearborn/Gallup Strengths-Based Management Initiative.
· Mentored senior managers on managed change initiatives and assisted with their career development.
Vice President of Quality Systems 1996 – 2001
· Created and managed the Fort Dearborn ISO9001 based Unified Quality System across 7 divisions.
· Instituted and led lean/six sigma manufacturing practices in 6 domestic divisions.
· Developed and led the Fort Dearborn “Managing for Service Improvement” program.
· Implemented and led an enterprise wide process management system that significantly reduced variation, waste and improved customer satisfaction.
· Established and managed the Fort Dearborn Customer Satisfaction Survey Process.
Rochester Institute of Technology, Rochester, NY 1975 - 1996
RIT is a private university comprised of 10 colleges granting bachelors, masters, and doctoral degrees in a wide variety of disciplines with an enrollment of 16,000 full time students.
Director of the Center for Quality and Productivity at RIT 1988 – 1996
· Established and managed a profit seeking arm of RIT focused on providing training and consulting to businesses seeking quality systems, business process improvement, teambuilding, and organizational development.
· Generated annual revenues in excess of $10 million.
Professor of Quality Management 1975 – 1996
· Designed and taught courses on Management Systems, Organizational Development, Process Improvement, and Teamwork, to graduate and undergraduate students.
· Department Chair responsible for a faculty of 15, budgets in excess of $2 million and continual improvement of curricula and instructional methods.
RECENT CAREER ACCOMPLISHMENTS
Fort Dearborn Company 1996 - 2005
· Initiated and led business process improvement projects (lean and six sigma) through the FDC National Improvement Championship that delivered $5.5 million worth of cost reductions in 2003.
· Implemented a Unified Quality System across 6 domestic divisions that reduced cost of poor quality by 1% (approximately $1.8 million) per year for 4 straight years (1998 -2002).
· Led the Managing for Improvement initiative which contributed over $4 million of cost reduction in a 3 year period (1997 – 2000).
· Established and led the Fort Dearborn leadership development and performance management initiative (2002 – 2004)
· Designed an employee engagement program that significantly raised the average level of engagement enterprise wide for the past 3 years (2001 – 2004).
· Attained certification by Gallup Organization as a Level II StrengthsCoachTM in 2002.
· Developed and led organizational development strategies resulting in the company receiving the “2004 Best Workplace in America” award from the Printing Industry of America.
PROFESSIONAL RECOGNITION
· Senior Member, American Society for Quality, 2005, Milwaukee, WI
· Recipient, Fort Dearborn Excellence in Training Award, 2004, Niles, IL
· Recipient, Fort Dearborn Presidential Achievement Award, 2002, Niles, IL
· Recipient, Fort Dearborn Outstanding Corporate Workgroup Award (Organizational Development and Performance Management), 2002, Niles, IL
· Awarded, Professor Emeritus, Rochester Institute of Technology, 1997, Rochester, NY
PUBLICATIONS
· Statistical Techniques for Quality Assurance, Chap. 6, Control Chart Methods, 1985, McGraw-Hill, NYC, NY
· Quality and Continuous Improvement, Vol. 1 & 2, 1988-92, RIT Press, Rochester, NY
· Photographic Materials and Processes, 1986, Butterworth-Heinemann, Woburn, MA
· Basic Photographic Materials and Processes, 2nd Edition, 2000, Butterworth-Heinemann, Woburn, MA
EDUCATION
· Master of Science, Management and Applied Statistics, Rochester Institute of Technology.