Arvind Tripathi
8100 Miller Falls Dr. Atrip17182003@yahoo.com (512) 925-2940 (Cell)
Round Rock, TX 78681 (512) 246-3597 (Home)
An accomplished leader, Certified Six Sigma Master Black Belt, National Baldrige Examiner, American Society for Quality (ASQ) Fellow, and ASQ Certified Quality Manager (CQMgr) with proven business results in a wide variety of industries.
Key Skill Sets
Performance Excellence/ Quality Management
· Six Sigma, Process Excellence, Cost of poor quality, Regulatory compliance, Call Center Metrics, Master Black Belt, Design for Six Sigma (DFSS), Design of Experiments (DOE), Failure Modes & Effects Analysis (FMEA), Quality Function Deployment (QFD), Process mapping, Cost reduction, productivity & profitability enhancement, Cycle Time Reduction
· Lean methods, 5S, Kanban, Kaizen, TPS (Toyota Production System), Visual Factory
· Baldrige criteria & assessments, Change management, ISO 9001-2000, Quality Management, internal auditing of quality and IT systems, internal and external coaching and consulting
Finance, Technical, & Computers
· Strategic planning, budgeting & forecasting, financial analysis, financial and process auditing, internal controls, cost accounting, Business Continuation & Recovery Planning (BCRP), Disaster Management, IT disaster recovery, Enterprise risk Management
· Re-engineering, High growth strategies, Contract management, Research & development, Information Technology (IT) audits, JIT, Process optimization.
· Minitab, JMP Statistical software, MSPowerPoint, MSExcel, MSAccess, MSProject, MSWord, ACL (Audit documentation application), Visio, Sigma flow, I-Graphix and 3D-VE software packages
Leadership & Management
· Program management, Cross-functional Team management (up to 40 members)
· Public speaking, coaching, training, event planning, and hosting, volunteer leadership
· ASQ certification exam development and management, management development
Industry Experience
Aerospace, Automotive, Building & construction, Call Center Management, Chemicals, Communications, Consulting, Defense, Electrical components, Federal Government, Healthcare Management, High-Technology, Higher Education, Insurance, IT Services, Manufacturing, Medical Equipment, Public Sector, Public Transportation, Software development and non-profit organizations
Career Highlights
Unisys – Federal & Global Public Sector (GPS), Austin, TX 2005-Present
Director, Business Excellence /Master Black Belt –Six Sigma Lean
· $6.6 Million in hard savings the very first year of implementation (10 projects)
· Coach & Mentor Black Belts (12) for project completion and getting desired results
· Manage overall Lean Six Sigma program for one of the largest business units ($1.5 B)
· Advise and coach executives in strategic business planning at Business Unit and Corporate level
Arvind Tripathi (512) 925-2940 (Cell) Atrip17182003@yahoo.com
Smarter Solutions Inc., Austin, TX 2003-2005
Master Black Belt - Six Sigma / Director of Operations
· Taught Six Sigma Courses - Black Belt, Design for Six Sigma (DFSS), Master Black Belt, Green Belt, Yellow Belt, Champion, and Six Sigma Overview (total 3,000+ hours)
· Provided coaching and consulting services to Executives, Champions, MBBs, BBs, GBs, and
others for Business Process Improvement at leading Healthcare Management, High Tech., Chemical, Financial Services, Call Center, Defense, and Medical equipment manufacturing companies (total 2,000+ hours)
· Led internal business process improvement efforts to create higher performance levels including course development for Champions, Design for Six Sigma (DFSS)
Dell Computers Corp., Round Rock, TX 1997-2003
Senior Global Quality Advisor / Six Sigma Black Belt & Champion (2002-03)
· Savings of $27 Million against a goal of $9 Million for the first year using Six Sigma
· Mentored / coached 40 Six Sigma (business process improvement) teams for Server and Storage Design operations (including 4 Black Belt, 30 Green Belt, and 6 Yellow belt certified projects), conducted project completion audits and verification of savings with Finance
· Led global quality coordination and facilitation of customer quality issues with Tech. Support, Services, New Product Introduction (NPI), Manufacturing plants, and the all global regions (30+ members for all enterprise products)
· Quality data analysis & reporting, established lessons learned process for smoother new platform introduction
Global Program Manager - Internal Audit (1999-02)
· Conducted 6 process and IT audits in Asia, Europe, and North America with 50+ improvement opportunities identified with potential savings of $50 Million
· Led Business Continuation and Recovery Planning (BCRP) for the corporation and documented 60+ contingency plans for each key business facility and operations
· Conducted business impact analysis and developed enterprise risk management models
· Established executive reporting system on risk management and assessment
Senior Manager - Quality Engineering & Systems (1997-99)
· Implemented Business Process Improvement (BPI) in Manufacturing with 50% reduction in key process cycle times. Led a team of 40+ associates
· Created new data analysis & reporting system to reduce customer complaint response time by 80%. Received Black Belt certification
· Established and monitored 4 Customer Experience Metrics (order processing, product delivery & field performance and field incident resolution response rates) including Call Centers
· Led Quality Engineering, ISO 9001 certification & regulatory compliance (45+ team)
· Advised the desktop operations in successfully winning the Texas Award for Excellence
Boeing Commercial Airplanes, Wichita, KS 1996-1997
· Taught 4 different statistical process improvement classes to employees
· Consulted 6 continuous quality improvement teams (results were 20 to 50% improvement in quality, cost, or cycle times) across different business operations
· Led or conducted 4 major business process audits
Arvind Tripathi (512) 925-2940 (Cell) Atrip17182003@yahoo.com
Vermillion Inc., Wichita, KS 1993-1996
· Led ISO 9001 certification efforts, maintained quality system in compliance with 25 major customers (all major aerospace companies) and help win State Quality Award
· Implemented Total Quality Management (TQM) and Statistical Process Control (SPC)
· Improved business results via multiple projects (25% to 50% improvement in critical areas)
Raytheon Aircraft Co., Wichita, KS 1985-1993
· Managed complex aircraft programs for the US Air Force and Dept. of Defense ($200 Million value life cycle programs)
· Established the process and developed Capital budgets for the corporation ($40 Million annual budget)
· Saved $500 K in re-work costs by leading cross-functional teams using Statistical Process Control (SPC)
· Taught various courses on Quality and Safety to executives and shop workers (400+ employees)
· Implemented Computer Integrated Manufacturing for complex aircraft manufacturing operations
Education & Certifications
MBA (Finance and International Business), Wichita State University, Wichita, Kansas
MSIE (Engineering Management), University of Oklahoma, Norman, Oklahoma
BSME (Industrial Engineering), University of Jabalpur, India
Certified Master Black Belt (MBB) from Smarter Solutions Inc. (SSI), Austin, Texas
Certified Quality Manager (CQM) from American Society for Quality (ASQ), Wisconsin
Honors & Professional Affiliations
Member – International Society of Six Sigma Professionals (ISSSP) 2005-Present
Member - Board of Examiners, Baldrige National Quality Award for Performance
Excellence 1997-2005
Fellow - American Society for Quality (ASQ) since 1997
Member, Board of Judges – Texas Award for Performance Excellence 1998-2003
Technical Advisor, US Dept. of Commerce - Energiya, St. Petersburg, Russia 1997
International Experiences
Business assignments successfully completed in Australia, China, India, Ireland, Japan, Malaysia, Russia, Singapore, and United Kingdom duration between 2 weeks to 4 years
Language Proficiency
Fluent in English, Hindi (North India), Urdu (Pakistan) and Marathi (W. Coast of India)
Working knowledge of Russian, Japanese, and Punjabi