Darrell L

1231 Oak View Ct., Oak Point, Texas 75068 home: (972) 294-8202 cell: (214) 868-8202

PROFILE

Management professional with a solid background in design, development and implementation of ISO/TS compliant quality systems. Oriented towards action and excellence. Recognized leader of quality initiatives. Known for developing tracking systems that improve reporting and analysis abilities and provide feedback. Adept at: strategic business partnering, influencing others, customer service, defining visions & planning, analyzing & solving problems, being a team player, being flexible, multi-tasking, computers, and communication.

s Recognized during tenure as “Preferred Supplier” PACCAR corporation, “A” supplier rating Volvo Trucks, and “Certified Supplier” International Trucks.

s Wrote and implemented software adopted by all Imperial Group facilities, for tracking of internal and external non-conformances with capability for analysis of internal scrap, rework, cost of quality, PPAP, Corrective Action, etc.

s Lowered external non-conformances by 98%, cut scrap by 50%, and lowered rework by 65% on plant level.

s Authored numerous Level I, and II Procedures for Corporate Quality Manual including, Corrective Action, Metrology and SPC.

s Member of corporate budget planning team with capital project responsibilities.

s Worked closely with major customers on design for manufacturability, APQP, PPAP, joint quality initiatives, packaging standards etc.

s Member of TS-16949 implementation teams at Denton, Texas and Dublin, Virginia facilities.

s Formulated and implemented “Fast Track “system for training of production supervisory personnel.

s Designed, developed and implemented ISO compliant quality system, including authorship of Level I and Level II Manuals, supervision over writing of Level III and Level IV manuals in Spanish and English.

s Designed and initiated tracking programs for RTFT and PONC resulting in an increase in plant efficiency of 12%, 85% reduction in overtime, and 90% reduction in scrap.

s Designed and implemented incoming inspection programs identifying over $850,000 of non-conforming raw materials in the first 6 months of implementation, resulting in lower product liability.

s Responsible for restructure of reclamation department, resulting in completion of a 4-year backlog in 4 months and reclaiming $640,000 in raw materials.

s As Automation Team member, reduced setup times for finishing by 18% through training and redesign of machinery.

s Improved manufacturing processes of customers through participation in joint quality teams, resulting in improved relations and lower product liability.

s Authored and administrated computer programs for direct sales and OEM customer service to track authorized returns, automating a manual system.

s Founded English as a second language program improving, literacy and fluency of workforce, conformance to customer specifications and reject rates.

s Designed, developed and implemented plant wide, proprietary SPC program generating strong increases in productivity and an 85% reduction of rework, developed and presented training program for lead persons, manufacturing supervisors and employees.

s Initiated program to shift responsibility from 100% inspection by QC to employee based quality responsibility.

s Designed experimental methods for exploration of new corrosion protection systems for determination of product reliability and probable lifespan for warranty evaluations.

s Revised quality manuals to comply with ISO 9000 standards as well as maintaining ASME requirements.

s As member of product improvement team, responsible for presentation of manufacturing process status reports as well as failure analysis of returned products.

Power user of numerous database, spreadsheet, word processing and presentation packages as well as several programming languages. ( Access, Excel, Word, PowerPoint, Basic, Fortran, PAL, Dataflex, Minitab, etc.)

Member American Society Quality, Statistical, Management and Reliability Divisions.