RUSSELL H. WANGE 309 Whittier Street · Highland Village, Texas 75077
(972) 317-1345 · Russell.Wange@verizon.net
SUMMARY
Dynamic, results-oriented senior level manager with increasing levels of responsibility for directing and developing purchasing, quality, logistics and supply chain programs. Accomplished in such diverse environments as telecommunications, semiconductor, electronics, and government operations, with expertise for managing on both a national and international level. Possesses strong leadership and knowledge in materials management, negotiations, sourcing, and statistical methods. Awarded the Certified Quality Auditor (CQA), Certified Quality Manager (CQMgr), and Six Sigma Green Belt credentials. Major contributor in the successful achievement of the Malcolm Baldrige National Quality Award for Texas Instruments.
PROFESSIONAL EXPERIENCE
NOKIA INCORPORATED – Irving, Texas 1998- Present
Sourcing / Partner Manager (2001 – Present)
Responsible for the strategic planning, negotiations, evaluation, selection, contracting, and relationship management of subcontractors utilized in performing telecom services within North America.
· Established subcontractor strategy (negotiations, contracts, pricing, etc.) for the development of a nationwide microwave telecommunication system in Mexico, at an estimated value of $18 million.
· Managed the initial subcontractor negotiations and contracts for a GSM network, achieving a successful $38 million rollout across Mexico.
· Established full-cycle strategic supplier qualification process to effectively manage utilization and deployment of various telecommunication suppliers throughout a vendor’s long-range relationship with Nokia.
· Led efforts of Nokia Networks’ North American sourcing organization successfully attaining laudatory results for its supplier contractual operations, demonstrated by the positive results of its Sarbanes-Oxley audit.
NOKIA MOBILE PHONES – Fort Worth, Texas
Customer Relations Manager (2000 – 2001)
Managed a four-person team, which spearheaded the communication and logistical operations of all quality-related activities between the Fort Worth manufacturing and logistical operations and customer base. Directed, coordinated, maintained and reported to senior management the customer performance measures associated with phone operations. Managed the corrective and preventative action database and associated activities for all customer discrepancies.
· Reduced the customer discrepant product rate from an average of 18,608 Parts Per Million (PPM) to 3,855 PPM for the last ten months of 2000, an overall improvement of 79%.
· Improved the customer resolution response time from a 46-day average to less than 5-day average over the last half of 2000.
· Reduced the overall costs of customer discrepant material by $19.3 million from March 2000 to August 2000, an estimated 78% improvement for phone operations.
· Orchestrated development of formalized Customer Complaint Handling System that outlined the overall process flow, tracking and management review of key customer performance metrics and customer performance strategies associated with meeting customer needs and expectations.
Process Improvement Manager (1998 – 2000)
Managed the internal repair and recovery operations (up to 120 people to include supervisors, technicians and operators) for the Americas’ Regional Distribution Center. Managed the customer interface operations, which included the introduction of an on-line corrective and preventative action database used for both statistical data analysis and quick-turn communications with customer operations.
· Managed and directed the use of world-class quality tools and concepts, including teaching, facilitating, coaching and directed the organization's improvement teams.
· Improved the operational response times, cycle times and overall output by 20-30% over a thirteen-month period by reorganizing the material cost recovery operation, resulting in net savings of $8 million per year.
TWINSTAR SEMICONDUCTOR, INC. – Richardson, Texas 1995 – 1998
Quality & Reliability Engineering Manager
Established a quality and reliability engineering function for a multi-million dollar semiconductor start-up joint venture between Hitachi and Texas Instruments. Managed an 11-person team to conduct the customer interface and package level reliability (Japan & US); overseas assembly and test operations (Malaysia & Singapore); as well as the audit, document control and continuous improvement programs (US). Managed and coordinated all aspects of the operational budget planning and certification activities related to the ISO 9002 registration efforts.
RF MONOLITHICS, INC. – Dallas, Texas 1992 – 1995
Quality and Reliability Manager
JOSTENS INCORPORATED – Denton, Texas 1991 – 1992
Plant Quality Manager
TEXAS INSTRUMENTS INCORPORATED - Lewisville, Texas 1985 – 1990
Quality, Reliability, and Manufacturing Engineering
Prior security clearance: Secret/BI
UNITED STATES ARMY 1980 – 1985
Final rank: Captain
Prior security clearance: TS/SBI
PROFESSIONAL DEVELOPMENT
American Society for Quality (ASQ)
Senior Member (1999)
Certified Quality Auditor (CQA), Certification #17302
Certified Quality Manager (CQMgr), Certification #03772
Six Sigma Green Belt, Certification #596
The Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Quality Texas Foundation
Texas Quality Award Examiner 1998-99, 1999-2000
International Who’s Who of Professionals 2000
ASQ-Dallas Chapter, Co-founder of the Lean 6-Sigma Special Interest Group (2004)
Communications Chair (2004-2005), Vice Chair (2005–2006)
Six Sigma Green Belt, Value-Train (2006)
Membership in the Project Management Institute (PMI)
Membership in the Institute for Supplier Management (ISM)